What’s March Without the Madness? Good for NCAA Business

March Madness is losing much of what made it mad.

Signs of the shift were clear last year. Cinderella teams, the low-seeded upstarts that are supposed to deliver upsets and attention, didn’t surprise anyone. Instead, there were just 13 underdog wins — tied for the fewest since 1985 — and the Final Four featured only No. 1 seeds.

By the old logic of college basketball, it was a boring dud. But it turned out to be a surprise hit and good for the business of college basketball. The first week of the tournament enjoyed its best average viewership since 1993. The Final Four drew an audience of 18.1 million, the most since 2019.

That surge in attention is no accident. In a crowded sports entertainment marketplace, predictability isn’t just tolerated by the National Collegiate Athletic Association. It's the business model keeping the organization relevant as its control over college sports erodes.

Things weren’t always this way, of course. For decades, March Madness sold fans on the hope that an unknown, low-seeded team could upset an established favorite and wreak havoc on the bracket.

When those upsets happened, they weren’t novelties or sideshows; they were the marquee main event. Two decades later, serious college hoops fans are unlikely to remember who won the 2006 men’s national championship (University of Florida, a No. 3 seed, in a blowout over the University of California, Los Angeles, a No. 2 ). But most know about George Mason University’s legendary run to the Final Four as a No. 11 seed that same year. Along the way, the school knocked off four higher seeds, including the University of Connecticut, a No. 1 seed, in overtime.

This particular kind of March magic thrived in an era when viewers had fewer entertainment options and more shared viewing experiences than today. With games funneled to a handful of broadcasters, fans clustered around the same regular seasons and major events. Viewership for the championship game routinely exceeded 20 million well into the 2010s. A Cinderella in the Final Four could boost the numbers by as much as 35%, according to a 2013 study.